Shipping policy

Shipping Policy

Last updated: 20 August 2026. This policy applies to all wholesale orders placed with BBLS360 LTD, trading as NXC Chargers.

1. Dispatch Times

Orders are typically dispatched within 3–5 business days of payment confirmation. Larger wholesale orders (150 units and above per SKU) may require additional processing time; we will notify you if this applies to your order.

2. Delivery Areas

We ship to retailers and distributors worldwide. Delivery times vary by destination and carrier, and estimated timeframes will be provided at checkout or by our team for freight-based shipments.

3. Shipping Costs

Shipping costs are calculated at checkout based on order weight, volume, and destination. For very large wholesale orders requiring freight or pallet shipping, contact us at info@nxcc.store for a shipping quote before ordering.

4. Customs and Import Duties

For international orders, you are responsible for any customs duties, import taxes, or clearance fees charged by your country's authorities. These are not included in our prices or shipping charges.

5. Tracking

Where available, tracking information will be provided once your order has been dispatched.

6. Damaged or Lost Shipments

If your order arrives damaged or does not arrive within the expected timeframe, contact us at info@nxcc.store with your order number. See our Returns & Refunds Policy for how damaged items are handled.

7. Contact Us

BBLS360 LTD, trading as NXC Chargers
Regent88 Offices, 210 Church Road, London, England, E10 7JQ, United Kingdom
Email: info@nxcc.store | Phone: 07908 776744